Welcome to the Support Centre

I have purchased the incorrect tickets, can I have a refund?

Tickets are strictly non-refundable. Please log in to your order here. You can swap your tickets (or upgrade) to a different date, depending on availability.


Please note that the exchange tool can only be used if you are booking the same number of tickets at the same or greater price. If you are unable to make the desired changes to your order using the exchange tool, please rebook and send your original and new booking reference by clicking here.


If you wish to transfer your tickets this must be done at least 7 days prior to the original date that you booked.