Welcome to the Support Centre

How do I upgrade my tickets?

You can swap (or upgrade) your tickets, depending on availability by managing your order here.

 

If you have purchased a family ticket, please get in touch by managing your order here and sending us an email with your request via the contact form.

 

We only offer the ability for customers to upgrade specific ticket types so please take a careful look through the list below:

 

Upgrade a ‘Day’ ticket to ‘Premium Day’ ticket
Upgrade a ‘Weekend without Camping’ ticket to ‘Premium Weekend without Camping’ ticket
Upgrade a ‘Weekend with Camping’ ticket to ‘Premium Weekend with Camping’ ticket
Upgrade a ‘Big Early Weekend with Camping ticket’ to ‘Big Early Premium Weekend with Camping ticket.
Upgrade a ‘Day’ ticket to ‘Weekend without Camping’ ticket or ‘Weekend with Camping’ or ‘Big Early
Weekend with Camping’ ticket (this also applies to ‘Premium’ ticket types.

 

Please note that upgrades are only subject to availability.