Welcome to the Support Centre

Can I amend my order?

All tickets are non-refundable except, subject to the terms and conditions, on cancellation of the Event by the Event Provider. In extenuating circumstances we may be able to assist in rescheduling your ticket to another date and time but this is not guaranteed.


Please contact support@secretcinema.org and our Customer Success team can assist you. Please note, all exchanges are subject to availability.