Welcome to the Support Centre

How does the buyer receive my tickets?

Once your tickets have been successfully sold, you will be able to view all your sold listings under the Resales tab on your account. You must ensure to forward to the buyer all relevant event notifications and updates sent to you to make them aware of the latest information surrounding the event.

 

If you have sold an E-Ticket

 

Your E-Ticket will automatically be sent to the buyer.

 

If you have sold a Digital (App) Ticket

 

Your tickets will automatically be removed from your wallet and transferred to the buyer’s digital wallet. You do not need to do anything to facilitate this exchange.