Welcome to the Support Centre

Do I get a free companion ticket for Glastonbury?

Festival goers unable to attend Glastonbury Festival without the support of a Companion/ PA can apply for an additional ticket at no extra cost by completing the Festivals online Access Application Form.

 

Festival goers wishing to apply for a Companion/ PA ticket must have paid the deposit on their own ticket in one of the November sales before applying.

 

Companion/ PA tickets are provided with the understanding that the PA is willing and able to assist the access customer with the access application process (if required), as well as throughout their entire stay at the Festival.

 

The Companion/ PA must arrive and leave the Festival with the access customer and must be able to perform all requirements as needed by the access customer, including assistance during an evacuation or other emergency.

 

People attending on a Companion/ PA ticket must have a valid Festival registration number.

 

The Companion/ PA ticket scheme is not available to children under the age of 13.

 

Those people attending on companion/ PA tickets should be over the age of 18 unless otherwise agreed with the Access Team.

 

The Companion/ Personal Assistant (PA) ticket scheme is only available to ticket holders who are in receipt of, and able to provide, one of the following forms of supporting documentation with their online Access Application Form;

 

  • Middle or Higher rate DLA for care and/or mobility.

(Lower Rate is only accepted if applying just for the access facilities)

  • Receipt of Personal Independence Payment (PIP)
  • Nimbus Access Card - + 1 category requirement for PA applications – www.accesscard.org.uk
  • Armed forces Independent payment
  • War Disablement Pension
  • D/deaf or blind registration

 

It is also mandatory that a form of photo ID is included with your application.

 

If you have any further questions regarding this scheme please contact the Festivals Access Team – accessibility@glastonburyfestivals.co.uk