Welcome to the Support Centre

When can I pay off my balance?

Balance payments on existing deposit bookings are payable in the first week of April 2024 (from 09:00 BST Monday 1st April – 23:59 BST Sunday 7th April 2024).


Whilst a reminder email of the balance payment window will be sent to those with valid ticket bookings, as well as the Festival website and social media channels also being updated, it is ultimately the responsibility of each individual to ensure their ticket balance is paid during the balance payment window.


You can pay the balance for up to 6 tickets in one transaction, providing you have all paid a deposit and they are all the same ticket type. By grouping your balance payments together you will only pay one postage and packing fee. You will need to provide each of their registration numbers and postcodes in order to pay their balances.


Please note that you can only pay the balances together if they are for the same type of ticket, so you can pay the balance on up to 6 tickets + coach travel together, or up to 6 general admission tickets together, but you can’t pay the balance on a mix of general admission and ticket + coach travel bookings in the same transaction.