Welcome to the Support Centre

How do I book as an international customer?

All international ticket buyers must be registered in the same way as UK bookers. International ticket purchases can only be made using either Visa or Mastercard credit cards.


If you are not a UK Citizen but are currently in the UK, and have a UK registered credit or debit card and UK address, you can buy in the same way as a UK resident.


International tickets will be sent out by registered international post. If it is likely you will set off for the Festival more than 28 days before the event commences, please select the option for ‘Box Office Collection’ when paying your ticket balance.


An overseas resident can ask a friend who is resident in the UK to purchase on their behalf, using that friend’s UK address, or alternatively, a UK resident can purchase a ticket for an overseas resident as one of their ticket purchases – provided that overseas resident is registered.


International ticket balance payments will be taken at the same time as UK balance payments: from 09:00 BST Saturday 1st April until 23:59 BST Friday 7th April 2023.


As with UK transactions, it is your responsibility to remember to pay your balance. An administration fee will be retained from any tickets for which the balance has not been paid by 23:59 BST Friday 7th April 2023.