Welcome to the Support Centre

What happens if it's bad weather?

Please note Glow Wild is an outdoor event with no cover. Inevitably bad weather can affect any open-air event. If we need to cancel the event as it is unsafe to proceed, visitors will be offered an alternative date, if available, or a full refund (minus the transaction fee).


No refunds will be offered simply if the weather is inclement. Any decision to cancel the event will be communicated by 2pm on the day of an event. See also Glow Wild terms and conditions.