Welcome to the Support Centre

What happens if it's bad weather?

The experience will still take place even if it rains. Please bring water-proof clothing with you and if you do bring an umbrella, please be mindful of the other visitor’s experience around you. No refunds will be offered if the weather is inclement.

 

If the weather presents a risk to safety any decision to cancel Christmas at Cowdray will be taken as early as possible and usually by 2pm.  The light trail could be cancelled for the following reasons:

 

  • Ice or Snow
  • High Winds
  • Fallen trees and or broken branches
  • Flooding that significantly impacts underfoot.

 

If we do cancel due to weather, ALL ticket holders will receive an email from 2pm onwards informing them of the cancellation and an outline of the options available.