Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Is there parking?
I am due a refund but I have new card details.
I have not received my refund.
Can I bring my dog?
How do I get to the Affordable Art Fair?
Are there toilets?
Will you be running the shuttle bus service?
Can I buy tickets on the day?
What is the best time to visit?
Can I change the date of my booking?
Can I amend my order?
Can I book a carer ticket?
How do I upgrade my tickets?
Will fair guides and maps be available?
What Galleries are participating?
Is there a cloakroom?
Are pushchairs allowed at the fair?
Will you have wifi on site?
Will I be photographed or filmed during my visit?
Can I make an advanced appointment with a gallery?
Can I buy and take art home on the same day?
Is the event accessible?
What are your food and drink options?
Can I leave and come back in?
Do you offer concession tickets?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Is there parking?
I am due a refund but I have new card details.
I have not received my refund.
Can I bring my dog?
How do I get to the Affordable Art Fair?
Are there toilets?
Will you be running the shuttle bus service?
Can I buy tickets on the day?
What is the best time to visit?
Can I change the date of my booking?
Can I amend my order?
Can I book a carer ticket?
How do I upgrade my tickets?
Will fair guides and maps be available?
What Galleries are participating?
Is there a cloakroom?
Are pushchairs allowed at the fair?
Will you have wifi on site?
Will I be photographed or filmed during my visit?
Can I make an advanced appointment with a gallery?
Can I buy and take art home on the same day?
Is the event accessible?
What are your food and drink options?
Can I leave and come back in?
Do you offer concession tickets?