Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am due a refund but I have new card details.
How do I get to the Affordable Art Fair?
I have not received my refund.
Can you resend my E-Tickets?
How much are tickets?
My card has been declined, what should I do?
Can I change the date of my booking?
Can I buy tickets on the day?
Should I book tickets in advance?
Where is the Affordable Art Fair held?
What Galleries are participating?
Can I book a carer ticket?
How do timed tickets work?
Can I amend my order?
Forgotten booking reference number?
Is there parking?
Will you be running the shuttle bus service?
I am running late
I want to contact customer service
Do children under 16 need a ticket?
Can I bring my dog?
What is the best time to visit?
Can you resend my confirmation email?
Can I buy and take art home on the same day?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am due a refund but I have new card details.
How do I get to the Affordable Art Fair?
I have not received my refund.
Can you resend my E-Tickets?
How much are tickets?
My card has been declined, what should I do?
Can I change the date of my booking?
Can I buy tickets on the day?
Should I book tickets in advance?
Where is the Affordable Art Fair held?
What Galleries are participating?
Can I book a carer ticket?
How do timed tickets work?
Can I amend my order?
Forgotten booking reference number?
Is there parking?
Will you be running the shuttle bus service?
I am running late
I want to contact customer service
Do children under 16 need a ticket?
Can I bring my dog?
What is the best time to visit?
Can you resend my confirmation email?
Can I buy and take art home on the same day?