Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I am due a refund but I have new card details.
Is parking available at Ashridge House Illuminated?
How much are tickets for Ashridge House Illuminated?
How do I book a carer's ticket for Ashridge House Illuminated?
Can I bring my dog?
Where is Ashridge House Illuminated?
I am trying to book tickets but it only lets me book one ticket.
Can I add extra tickets to my order?
What are the trail times at Ashridge House Illuminated?
Can I change the date of my booking?
Can I amend my order?
Is Ashridge House Illuminated accessible?
When is Ashridge House Illuminated?
What is Ashridge House Illuminated?
I am trying to book tickets but I keep getting an error message.
Can you resend my E-Tickets?
Who is Ashridge House Illuminated suitable for?
Can I purchase food and drink at Ashridge House Illuminated?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I am due a refund but I have new card details.
Is parking available at Ashridge House Illuminated?
How much are tickets for Ashridge House Illuminated?
How do I book a carer's ticket for Ashridge House Illuminated?
Can I bring my dog?
Where is Ashridge House Illuminated?
I am trying to book tickets but it only lets me book one ticket.
Can I add extra tickets to my order?
What are the trail times at Ashridge House Illuminated?
Can I change the date of my booking?
Can I amend my order?
Is Ashridge House Illuminated accessible?
When is Ashridge House Illuminated?
What is Ashridge House Illuminated?
I am trying to book tickets but I keep getting an error message.
Can you resend my E-Tickets?
Who is Ashridge House Illuminated suitable for?
Can I purchase food and drink at Ashridge House Illuminated?