Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
How do I upgrade my tickets?
Is there parking?
Will there be food & drink at BBC Gardeners' World Autumn Fair?
Is the event accessible?
Can I hire a wheelchair?
What are the opening times?
Is there a group rate available?
How much are tickets?
Where is BBC Gardeners' World Autumn Fair and how do I get there?
Is there anywhere to store shopping bags?
Can I bring food and drink?
When is BBC Gardeners' World Autumn Fair?
How do I book BBC Gardeners World Autumn Fair tickets as a English Heritage member?
Can I book a Plant Expert Tour?
Can I book a carer ticket?
I am a subscriber, how do I book tickets?
Can I check my order?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
How do I upgrade my tickets?
Is there parking?
Will there be food & drink at BBC Gardeners' World Autumn Fair?
Is the event accessible?
Can I hire a wheelchair?
What are the opening times?
Is there a group rate available?
How much are tickets?
Where is BBC Gardeners' World Autumn Fair and how do I get there?
Is there anywhere to store shopping bags?
Can I bring food and drink?
When is BBC Gardeners' World Autumn Fair?
How do I book BBC Gardeners World Autumn Fair tickets as a English Heritage member?
Can I book a Plant Expert Tour?
Can I book a carer ticket?
I am a subscriber, how do I book tickets?
Can I check my order?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order