Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Can I book a carer ticket?
I am due a refund but I have new card details.
How do I get to the BBC Good Food Show?
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Is there parking?
I have not received my refund.
I am a Good Food subscriber, how do I book tickets?
Can you resend my E-Tickets?
Can I change the date of my booking?
BBC Good Food Magazine Subscriber's Lounge
Big Kitchen at BBC Good Food Show
How do I get to the BBC Good Food Show by train?
How do I get to the BBC Good Food Show by car?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Is the event accessible?
Is there a group rate available?
Are there BBC Good Food show VIP tickets?
Can I have a refund?
How much are tickets?
Is there an age restriction?
Are pets allowed?
Eating & Drinking at the BBC Good Food Show
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Can I book a carer ticket?
I am due a refund but I have new card details.
How do I get to the BBC Good Food Show?
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Is there parking?
I have not received my refund.
I am a Good Food subscriber, how do I book tickets?
Can you resend my E-Tickets?
Can I change the date of my booking?
BBC Good Food Magazine Subscriber's Lounge
Big Kitchen at BBC Good Food Show
How do I get to the BBC Good Food Show by train?
How do I get to the BBC Good Food Show by car?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Is the event accessible?
Is there a group rate available?
Are there BBC Good Food show VIP tickets?
Can I have a refund?
How much are tickets?
Is there an age restriction?
Are pets allowed?
Eating & Drinking at the BBC Good Food Show