Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
I have sent a message via the contact form, how will I receive my reply?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
Can I book a carer ticket?
How do I get to the BBC Good Food Show by car?
Is there parking?
How do I get to the BBC Good Food Show by train?
I want to contact customer service
Can I hire a wheelchair?
Can you resend my E-Tickets?
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Is the event accessible?
BBC Good Food Magazine Subscriber's Lounge
How do I get to the BBC Good Food Show?
Can I have a refund?
Are there toilets?
I am a Good Food subscriber, how do I book tickets?
Are pets allowed?
Big Kitchen at BBC Good Food Show
Where are my tickets?
Can I change the date of my booking?
How do I track my order?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
I have sent a message via the contact form, how will I receive my reply?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
Can I book a carer ticket?
How do I get to the BBC Good Food Show by car?
Is there parking?
How do I get to the BBC Good Food Show by train?
I want to contact customer service
Can I hire a wheelchair?
Can you resend my E-Tickets?
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Is the event accessible?
BBC Good Food Magazine Subscriber's Lounge
How do I get to the BBC Good Food Show?
Can I have a refund?
Are there toilets?
I am a Good Food subscriber, how do I book tickets?
Are pets allowed?
Big Kitchen at BBC Good Food Show
Where are my tickets?
Can I change the date of my booking?
How do I track my order?