Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am a Good Food subscriber, how do I book tickets?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
Big Kitchen at BBC Good Food Show
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Can I book a carer ticket?
I have sent a message via the contact form, how will I receive my reply?
Can you resend my E-Tickets?
I want to contact customer service
How do I get to the BBC Good Food Show?
BBC Good Food Magazine Subscriber's Lounge
Eating & Drinking at the BBC Good Food Show
Are there BBC Good Food show VIP tickets?
Can I amend my order?
Is there a place to store my shopping bags at the Good Food Show?
Forgotten booking reference number?
Is there parking?
Can I bring my own food and drink to the Show?
What chefs and experts will be appearing?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am a Good Food subscriber, how do I book tickets?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
Big Kitchen at BBC Good Food Show
Does my BBC Good Food Show ticket include entry to BBC Gardeners World Live?
Can I book a carer ticket?
I have sent a message via the contact form, how will I receive my reply?
Can you resend my E-Tickets?
I want to contact customer service
How do I get to the BBC Good Food Show?
BBC Good Food Magazine Subscriber's Lounge
Eating & Drinking at the BBC Good Food Show
Are there BBC Good Food show VIP tickets?
Can I amend my order?
Is there a place to store my shopping bags at the Good Food Show?
Forgotten booking reference number?
Is there parking?
Can I bring my own food and drink to the Show?
What chefs and experts will be appearing?