Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
How do I get to the BBC Good Food Show?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I book a carer ticket?
Is there parking?
Can I change the date of my booking?
I want to contact customer service
How do I get to the BBC Good Food Show by car?
Can I amend my order?
How much are tickets?
How do I book tickets with my BBC Good Food subscriber number?
What food and drink will be available at the BBC Good Food Show?
Can I have a refund?
What are the opening times?
How do I get to the BBC Good Food Show by train?
Can I bring my own food and drink to the BBC Good Food Show Winter?
Can I park at the BBC Good Food Show Winter?
Forgotten booking reference number?
Shopping at the BBC Good Food Show Winter
What do VIP tickets include at the BBC Good Food Show Winter?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
How do I get to the BBC Good Food Show?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I book a carer ticket?
Is there parking?
Can I change the date of my booking?
I want to contact customer service
How do I get to the BBC Good Food Show by car?
Can I amend my order?
How much are tickets?
How do I book tickets with my BBC Good Food subscriber number?
What food and drink will be available at the BBC Good Food Show?
Can I have a refund?
What are the opening times?
How do I get to the BBC Good Food Show by train?
Can I bring my own food and drink to the BBC Good Food Show Winter?
Can I park at the BBC Good Food Show Winter?
Forgotten booking reference number?
Shopping at the BBC Good Food Show Winter
What do VIP tickets include at the BBC Good Food Show Winter?