Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I am due a refund but I have new card details.
Can I book a carer ticket?
I have not received my refund.
How do I get to the BBC Good Food Show by train?
How do I get to the BBC Good Food Show by car?
Can I hire a wheelchair?
BBC Good Food Magazine Subscriber's Lounge
Are pets allowed at the event?
Are there toilets?
Will there be induction loops?
Is the event accessible?
Are there sign language interpreted sessions at the BBC Good Food Show?
How do I book tickets with my BBC Good Food subscriber number?
How do I get to the BBC Good Food Show by coach?
What do VIP tickets include at the BBC Good Food Show Winter?
I am running late
I have left my tickets at home.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I am due a refund but I have new card details.
Can I book a carer ticket?
I have not received my refund.
How do I get to the BBC Good Food Show by train?
How do I get to the BBC Good Food Show by car?
Can I hire a wheelchair?
BBC Good Food Magazine Subscriber's Lounge
Are pets allowed at the event?
Are there toilets?
Will there be induction loops?
Is the event accessible?
Are there sign language interpreted sessions at the BBC Good Food Show?
How do I book tickets with my BBC Good Food subscriber number?
How do I get to the BBC Good Food Show by coach?
What do VIP tickets include at the BBC Good Food Show Winter?
I am running late
I have left my tickets at home.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?