Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
Where can I find out more information about this event?
Can I add extra tickets to my order?
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I add car parking to my booking?
Can you resend my confirmation email?
Forgotten booking reference number?
Can you resend my E-Tickets?
Can I amend my order?
I want to contact customer service
Can I add a child ticket to my booking?
I have purchased the incorrect tickets, can I have a refund?
How do I change my email address?
Can I upgrade my standard ticket to a VIP ticket?
When will I receive my E-Tickets?
Can I have a refund?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
Where can I find out more information about this event?
Can I add extra tickets to my order?
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I add car parking to my booking?
Can you resend my confirmation email?
Forgotten booking reference number?
Can you resend my E-Tickets?
Can I amend my order?
I want to contact customer service
Can I add a child ticket to my booking?
I have purchased the incorrect tickets, can I have a refund?
How do I change my email address?
Can I upgrade my standard ticket to a VIP ticket?
When will I receive my E-Tickets?
Can I have a refund?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived