Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Can I add extra tickets to my order?
I am due a refund but I have new card details.
Where can I find out more information about this event?
I want to contact customer service
I have a query regarding Fan to Fan
Can I have a refund?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
I have purchased the incorrect tickets, can I have a refund?
Can I amend my order?
Can I add car parking to my booking?
Where are my tickets?
Can I upgrade my child ticket to an adult ticket?
I am running late
How do I track my order?
Can you resend my E-Tickets?
Forgotten booking reference number?
Can I use my confirmation email for entry?
My tickets have arrived and they are incorrect
I want to confirm my order
How do I update my contact number?
How do I change my email address?
When will I receive my E-Tickets?
How do I list tickets on Fan to Fan?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Can I add extra tickets to my order?
I am due a refund but I have new card details.
Where can I find out more information about this event?
I want to contact customer service
I have a query regarding Fan to Fan
Can I have a refund?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
I have purchased the incorrect tickets, can I have a refund?
Can I amend my order?
Can I add car parking to my booking?
Where are my tickets?
Can I upgrade my child ticket to an adult ticket?
I am running late
How do I track my order?
Can you resend my E-Tickets?
Forgotten booking reference number?
Can I use my confirmation email for entry?
My tickets have arrived and they are incorrect
I want to confirm my order
How do I update my contact number?
How do I change my email address?
When will I receive my E-Tickets?