Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
What is the best way to get to Manchester Central?
Can I use my ticket on any day?
When is the Caravan, Motorhome & Holiday Show?
Where can I purchase tickets for the Caravan, Motorhome & Holiday show?
Can I book a carer ticket?
Where can I eat?
Does my ticket include entry to Destinations: Holiday & Travel Show, Manchester?
Can you resend my E-Tickets?
When will I receive my E-Tickets?
I have purchased multiple orders and only one set has arrived
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order
I am running late
I want to contact customer service
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
What is the best way to get to Manchester Central?
Can I use my ticket on any day?
When is the Caravan, Motorhome & Holiday Show?
Where can I purchase tickets for the Caravan, Motorhome & Holiday show?
Can I book a carer ticket?
Where can I eat?
Does my ticket include entry to Destinations: Holiday & Travel Show, Manchester?
Can you resend my E-Tickets?
When will I receive my E-Tickets?
I have purchased multiple orders and only one set has arrived
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order
I am running late
I want to contact customer service
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?