Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
I am trying to book with an offer code but the price seems incorrect?
Can I book a carer ticket?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I am running late
I want to contact customer service
Is there a cloakroom?
Can I leave and come back in?
What is the Country Living Christmas Table?
Where is the Country Living Christmas Fair?
How much are tickets?
What workshops are available at the Country Living Christmas Fair?
Which experts will be at the Country Living Christmas Fair?
Can you recommend any accommodation for the Country Living Christmas Fair?
What are the opening times?
When is the Country Living Christmas Fair?
Where can I find the Exhibitor List?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
I am trying to book with an offer code but the price seems incorrect?
Can I book a carer ticket?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I am running late
I want to contact customer service
Is there a cloakroom?
Can I leave and come back in?
What is the Country Living Christmas Table?
Where is the Country Living Christmas Fair?
How much are tickets?
What workshops are available at the Country Living Christmas Fair?
Which experts will be at the Country Living Christmas Fair?
Can you recommend any accommodation for the Country Living Christmas Fair?
What are the opening times?
When is the Country Living Christmas Fair?
Where can I find the Exhibitor List?