Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
I am trying to book with an offer code but the price seems incorrect?
I have a voucher code but I don't know where to input it?
Where can I find the Exhibitor List?
Is there a cashpoint or are purchases at the Fair card only?
What are the opening times?
How much are tickets?
Is the event accessible?
What Covid safety measures are in place?
Can I leave and come back in?
Is there parking?
Can I hire a wheelchair?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can I change the venue of my booking?
My tickets have arrived and they are incorrect.
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
I am trying to book with an offer code but the price seems incorrect?
I have a voucher code but I don't know where to input it?
Where can I find the Exhibitor List?
Is there a cashpoint or are purchases at the Fair card only?
What are the opening times?
How much are tickets?
Is the event accessible?
What Covid safety measures are in place?
Can I leave and come back in?
Is there parking?
Can I hire a wheelchair?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can I change the venue of my booking?
My tickets have arrived and they are incorrect.