Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
I have not received my refund.
Are there Bus & Coach links to Olympia?
Are there Train & Tube links to Olympia?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Can I buy tickets on the day?
What if the event is cancelled, how do I get a refund?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order.
I am running late
Can I change the name on my order?
I want to contact customer service
Is there parking?
Where are my tickets?
Forgotten booking reference number?
Is there a cash machine?
What are the opening times?
How much are tickets?
Is the event accessible?
Can I hire a wheelchair?
How do I update my contact number?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
I have not received my refund.
Are there Bus & Coach links to Olympia?
Are there Train & Tube links to Olympia?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Can I buy tickets on the day?
What if the event is cancelled, how do I get a refund?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order.
I am running late
Can I change the name on my order?
I want to contact customer service
Is there parking?
Where are my tickets?
Forgotten booking reference number?
Is there a cash machine?
What are the opening times?
How much are tickets?
Is the event accessible?
Can I hire a wheelchair?
How do I update my contact number?