Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can you resend my E-Tickets?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Where are my tickets?
I am due a refund but I have new card details.
Is there parking?
I have not received my refund.
When will I receive my E-Tickets?
Can I change the date of my booking?
Can I use my confirmation email for entry?
Forgotten booking reference number?
Can I have a refund?
DogFest at Loseley Park
Can I add car parking to my booking?
I am no longer able to attend due to personal circumstances.
How do I get to Dogfest?
How much are tickets?
Can I hire a wheelchair?
Can I amend my order?
Can I add extra tickets to my order?
Will Dogfest go ahead in bad weather?
Is the event accessible?
Can I book a carer ticket?
Dog School at DogFest
Breed Meet-Ups at DogFest
DogFest at Knebworth House
DogFest at Tatton Park
Can you resend my E-Tickets?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Where are my tickets?
I am due a refund but I have new card details.
Is there parking?
I have not received my refund.
When will I receive my E-Tickets?
Can I change the date of my booking?
Can I use my confirmation email for entry?
Forgotten booking reference number?
Can I have a refund?
DogFest at Loseley Park
Can I add car parking to my booking?
I am no longer able to attend due to personal circumstances.
How do I get to Dogfest?
How much are tickets?
Can I hire a wheelchair?
Can I amend my order?
Can I add extra tickets to my order?
Will Dogfest go ahead in bad weather?
Is the event accessible?
Can I book a carer ticket?
Dog School at DogFest
Breed Meet-Ups at DogFest
DogFest at Knebworth House
DogFest at Tatton Park