Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
How do I get to the SEC?
Can I hire a wheelchair?
Is there parking?
How much are tickets?
How do I get to the Eat & Drink Festival Scotland?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I bought tickets on Fan to Fan, when will I receive my tickets?
How do I get to the SEC?
Can I hire a wheelchair?
Is there parking?
How much are tickets?
How do I get to the Eat & Drink Festival Scotland?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?