Welcome to the Support Centre
POPULAR QUESTIONS
How do I buy a ticket for Festival of Remembrance?
How can I book tickets for Festival of Remembrance?
I am due a refund but I have new card details.
Will I need to show any identification?
Is there a dress code for Festival of Remembrance?
Can I change the name on my order?
I have not received my refund.
Is there parking?
How long is the Festival of Remembrance performance?
Can I have e-tickets instead of paper tickets?
When is the evening performance for Festival of Remembrance?
How to get to Festival of Remembrance by bus
I have more than one booking, can they be posted together?
Can I change my seating allocation?
I have purchased the incorrect tickets, can I have a refund?
Is there an age restriction?
I have lost my tickets
How do I track my order?
My tickets have been sent to my old address
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
My tickets have not arrived
When will my tickets be despatched?
I want to confirm my order
I am running late
I have left my tickets at home.
I want to contact customer service
Where are my tickets?
Forgotten booking reference number?
What are the opening times?
How can I book tickets for Festival of Remembrance?
I am due a refund but I have new card details.
Will I need to show any identification?
Is there a dress code for Festival of Remembrance?
Can I change the name on my order?
I have not received my refund.
Is there parking?
How long is the Festival of Remembrance performance?
Can I have e-tickets instead of paper tickets?
When is the evening performance for Festival of Remembrance?
How to get to Festival of Remembrance by bus
I have more than one booking, can they be posted together?
Can I change my seating allocation?
I have purchased the incorrect tickets, can I have a refund?
Is there an age restriction?
I have lost my tickets
How do I track my order?
My tickets have been sent to my old address
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
My tickets have not arrived
When will my tickets be despatched?
I want to confirm my order
I am running late
I have left my tickets at home.
I want to contact customer service
Where are my tickets?
Forgotten booking reference number?
What are the opening times?