I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
My card has been declined, what should I do?
My order timed out and now the promotional code is saying it's been used.
I am trying to book tickets but it says 'Tickets not available'.
I am due a refund but I have new card details.
Do I need to buy a car parking ticket in advance to park at Glow Illuminations?
Where is Glow Illuminations and how do I get there?
Can we meet Father Christmas at Glow Illuminations?
Can I bring my dog?
Can I add extra tickets to my order?
What are the trail times for Glow Illuminations?
Can I buy food and drink at Glow Illuminations?
How long is the trail at Glow Illuminations?
What are the ticket prices for Glow Illuminations?
Can I change the date of my booking?
Can I amend my order?
Where can I buy Glow Illuminations tickets?