Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
What time does the NEC car park open & close?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
I have not received my refund.
Can I park my motorbike at the NEC?
What food & drink will be available at the NEC?
Can I use my ticket on any day?
Who will be exhibiting at Grand Designs Live Birmingham?
Are children allowed at Grand Designs Live Birmingham?
Do you have to book the live talks in advance for Grand Designs Live Birmingham?
Can I speak with an expert at Grand Designs Live Birmingham?
Can I buy tickets on the day?
Can I book a carer ticket?
How much are tickets?
When is Grand Designs Live Birmingham?
Can I park overnight at the NEC?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
What time does the NEC car park open & close?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
I have not received my refund.
Can I park my motorbike at the NEC?
What food & drink will be available at the NEC?
Can I use my ticket on any day?
Who will be exhibiting at Grand Designs Live Birmingham?
Are children allowed at Grand Designs Live Birmingham?
Do you have to book the live talks in advance for Grand Designs Live Birmingham?
Can I speak with an expert at Grand Designs Live Birmingham?
Can I buy tickets on the day?
Can I book a carer ticket?
How much are tickets?
When is Grand Designs Live Birmingham?
Can I park overnight at the NEC?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?