Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
What time does the NEC car park open & close?
Is the event accessible?
Can I book a carer ticket?
NEC Travel & Parking information
What if the event is cancelled, how do I get a refund?
I want to confirm my order.
I am running late
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
When is Grand Designs Live Birmingham?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is there parking?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
What time does the NEC car park open & close?
Is the event accessible?
Can I book a carer ticket?
NEC Travel & Parking information
What if the event is cancelled, how do I get a refund?
I want to confirm my order.
I am running late
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
When is Grand Designs Live Birmingham?