Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
Is there parking?
I have a query regarding Fan to Fan
I am due a refund but I have new card details.
I sold my ticket on Fan to Fan, when do I get paid?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is the event accessible?
Is there parking at Grand Designs Live London?
Can you resend my E-Tickets?
Can I book a carer ticket?
How do I book tickets for Grand Designs Live London as subscriber?
Where are my tickets?
Can you resend my confirmation email?
Can I use my confirmation email for entry?
Forgotten booking reference number?
Will there be food and drink at Grand Designs Live London?
Do you have to book the live talks in advance for Grand Designs Live London?
Can I speak with an expert at Grand Designs Live London?
Can I use my ticket on any day?
Can I buy tickets on the day?
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
I have an offer code but I don't know where to input it
Is there parking?
I have a query regarding Fan to Fan
I am due a refund but I have new card details.
I sold my ticket on Fan to Fan, when do I get paid?
I bought tickets on Fan to Fan, when will I receive my tickets?
Is the event accessible?
Is there parking at Grand Designs Live London?
Can you resend my E-Tickets?
Can I book a carer ticket?
How do I book tickets for Grand Designs Live London as subscriber?
Where are my tickets?
Can you resend my confirmation email?
Can I use my confirmation email for entry?
Forgotten booking reference number?
Will there be food and drink at Grand Designs Live London?
Do you have to book the live talks in advance for Grand Designs Live London?
Can I speak with an expert at Grand Designs Live London?
Can I use my ticket on any day?
Can I buy tickets on the day?