Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
How do I book tickets for Grand Designs Live London as subscriber?
Where is Grand Designs Live London?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Is there parking?
Can I book a carer ticket?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
How do I get to Grand Designs Live London?
I have not received my refund.
How much are tickets?
What are the opening times?
Will show photography and videography be taken during Grand Designs Live?
Do you have to book the live talks in advance for Grand Designs Live London?
When is Grand Designs Live London?
Are pets allowed?
Can I have a refund?
How do I book tickets for Grand Designs Live London?
I have purchased multiple orders and only one set has arrived
I want to contact customer service
Can I buy tickets on the day?
Can I exhibit at Grand Designs Live London?
How do I list tickets on Fan to Fan?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
How do I book tickets for Grand Designs Live London as subscriber?
Where is Grand Designs Live London?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Is there parking?
Can I book a carer ticket?
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
How do I get to Grand Designs Live London?
I have not received my refund.
How much are tickets?
What are the opening times?
Will show photography and videography be taken during Grand Designs Live?
Do you have to book the live talks in advance for Grand Designs Live London?
When is Grand Designs Live London?
Are pets allowed?
Can I have a refund?
How do I book tickets for Grand Designs Live London?
I have purchased multiple orders and only one set has arrived
I want to contact customer service
Can I buy tickets on the day?
Can I exhibit at Grand Designs Live London?