Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I am trying to book tickets but I keep getting an error message.
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have sent an email, how long does it take to get a reply?
I am due a refund but I have new card details.
Only one name is displayed on the tickets.
I have sent a message via the contact form, how will I receive my reply?
I have not received my refund.
My card has been declined, what should I do?
Is there parking?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
Can I exhibit at Grand Designs Live London?
How do I book tickets for Grand Designs Live London as subscriber?
Is there parking at Grand Designs Live London?
When will I receive my E-Tickets?
Can I amend my order?
Can you resend my E-Tickets?
I want to contact customer service
Can you resend my confirmation email?
How do I book tickets for Grand Designs Live London?
How do I track my order?
Forgotten booking reference number?
How much are tickets?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I am trying to book tickets but I keep getting an error message.
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have sent an email, how long does it take to get a reply?
I am due a refund but I have new card details.
Only one name is displayed on the tickets.
I have sent a message via the contact form, how will I receive my reply?
I have not received my refund.
My card has been declined, what should I do?
Is there parking?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
Can I exhibit at Grand Designs Live London?
How do I book tickets for Grand Designs Live London as subscriber?
Is there parking at Grand Designs Live London?
When will I receive my E-Tickets?
Can I amend my order?
Can you resend my E-Tickets?
I want to contact customer service
Can you resend my confirmation email?
How do I book tickets for Grand Designs Live London?
How do I track my order?
Forgotten booking reference number?
How much are tickets?