I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
I have a voucher for entry, can I use this towards the cost?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
When is Grand Designs Live London?
Are pets allowed at the event?
Can I buy tickets on the door for Grand Designs live ExCel?
Can I use my ticket on any day?
Is there lost property at Grand Designs Live London?
Will show photography and videography be taken during Grand Designs Live?
My order timed out, what can I do?
Can I exhibit at Grand Designs Live London?
I need a VAT receipt, how do I get one?