Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
What food and drink will be available during my visit?
Is there parking?
Can I bring my dog?
What is the Woodland Walk?
Is the surface accessible?
Can I amend my order?
Can I book a carer ticket?
Friends of Hatfield Park and Tenants
How long is the Fantastical Christmas Revels Experience?
What is Fantastical Christmas Revels?
How much are tickets?
Where is it located?
Is there a disabled car park?
Can you see Father Christmas at Hatfield Park?
Can you resend my E-Tickets?
Can I take photographs?
I want to contact customer service
What dates are you open?
Will the grounds be lit up after dark?
What are your opening times?
I am running late
Can I pay with cash?
Why do I need to book a timeslot?
Can I add car parking to my booking?
Forgotten booking reference number?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
What food and drink will be available during my visit?
Is there parking?
Can I bring my dog?
What is the Woodland Walk?
Is the surface accessible?
Can I amend my order?
Can I book a carer ticket?
Friends of Hatfield Park and Tenants
How long is the Fantastical Christmas Revels Experience?
What is Fantastical Christmas Revels?
How much are tickets?
Where is it located?
Is there a disabled car park?
Can you see Father Christmas at Hatfield Park?
Can you resend my E-Tickets?
Can I take photographs?
I want to contact customer service
What dates are you open?
Will the grounds be lit up after dark?
What are your opening times?
I am running late
Can I pay with cash?
Why do I need to book a timeslot?
Can I add car parking to my booking?
Forgotten booking reference number?