Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
Can I change the date of my booking?
I have sent a message via the contact form, how will I receive my reply?
Can you resend my E-Tickets?
I have a voucher code but I don't know where to input it?
Are there Train & Tube links to Olympia?
Can I add extra tickets to my order?
Can I book a carer ticket?
Does my Ideal Home Show Christmas ticket get me in to the Eat & Drink Festival?
I am trying to book with an offer code but the price seems incorrect?
Is there parking?
Are there Bus & Coach links to Olympia?
Forgotten booking reference number?
How do I get to the Ideal Home Show Christmas?
What parking facilities are available for Blue Badge holders at Olympia?
Walking & Cycling to Olympia
Can I use my confirmation email for entry?
When will I receive my E-Tickets?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
Can I change the date of my booking?
I have sent a message via the contact form, how will I receive my reply?
Can you resend my E-Tickets?
I have a voucher code but I don't know where to input it?
Are there Train & Tube links to Olympia?
Can I add extra tickets to my order?
Can I book a carer ticket?
Does my Ideal Home Show Christmas ticket get me in to the Eat & Drink Festival?
I am trying to book with an offer code but the price seems incorrect?
Is there parking?
Are there Bus & Coach links to Olympia?
Forgotten booking reference number?
How do I get to the Ideal Home Show Christmas?
What parking facilities are available for Blue Badge holders at Olympia?
Walking & Cycling to Olympia
Can I use my confirmation email for entry?
When will I receive my E-Tickets?