Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
I have a voucher code but I don't know where to input it?
I have a voucher for entry, can I use this towards the cost?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
I am trying to book with an offer code but the price seems incorrect?
Are there Bus & Coach links to Olympia?
Walking & Cycling to Olympia
Driving to Olympia & Parking
How much are tickets for the Ideal Home Show Christmas?
Can you resend my E-Tickets?
How do I get to the Ideal Home Show Christmas?
Can I get a free carer ticket for the Ideal Home Show Christmas?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
I have a voucher code but I don't know where to input it?
I have a voucher for entry, can I use this towards the cost?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
I am trying to book with an offer code but the price seems incorrect?
Are there Bus & Coach links to Olympia?
Walking & Cycling to Olympia
Driving to Olympia & Parking
How much are tickets for the Ideal Home Show Christmas?
Can you resend my E-Tickets?
How do I get to the Ideal Home Show Christmas?
Can I get a free carer ticket for the Ideal Home Show Christmas?