Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
I have an offer code but I don't know where to input it
How long does my refund take to clear?
I am due a refund but I have new card details.
Can I park at the Glasgow SEC?
How do I get to the SEC?
Are there toilets at the SEC?
Can I hire a wheelchair at the SEC?
How much are tickets for the Ideal Home Show Scotland?
Can you resend my E-Tickets?
Forgotten booking reference number?
Can I use my Ideal Home Show Scotland tickets any day?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Will the programme and exhibitors be the same for this years show?
My order timed out and now the promotional code is saying it's been used.
I am trying to book tickets but it says 'Tickets not available'.
My card has been declined, what should I do?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
I have an offer code but I don't know where to input it
How long does my refund take to clear?
I am due a refund but I have new card details.
Can I park at the Glasgow SEC?
How do I get to the SEC?
Are there toilets at the SEC?
Can I hire a wheelchair at the SEC?
How much are tickets for the Ideal Home Show Scotland?
Can you resend my E-Tickets?
Forgotten booking reference number?
Can I use my Ideal Home Show Scotland tickets any day?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Will the programme and exhibitors be the same for this years show?
My order timed out and now the promotional code is saying it's been used.
I am trying to book tickets but it says 'Tickets not available'.
My card has been declined, what should I do?