I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
How much are tickets for Jurassic Encounter?
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Can I get a carer ticket for Jurassic Encounter?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
Is Jurassic Encounter accessible?
Can I change the date of my booking?
How do I get to Jurassic Encounter?
I am trying to book tickets but it says 'Tickets not available'.
What are the tour dates for Jurassic Encounter?
Which type of ticket should I purchase?
My card has been declined, what should I do?
What happens if it's bad weather?
Can I add extra tickets to my order?
Can you resend my E-Tickets?
I have received an email from PayPal but haven't received a confirmation email from you.
My order timed out and now the promotional code is saying it's been used.
Travelling to Jurassic Encounter, Buxton
How long can I stay at Jurassic Encounter?
I have a voucher for entry, can I use this towards the cost?
Why can’t I proceed to payment without selecting Refund Protection?