I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Where do I find my booking reference number?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, has the order has gone through?
Only one name is displayed on the tickets.
I received an email from PayPal but haven't received a confirmation email
I am due a refund but I have new card details.
Travelling to Jurassic Encounter, Bristol
How do I get to Jurassic Encounter?
How much are tickets for Jurassic Encounter?
I want to contact customer service
Can I change the date of my booking?
Can you resend my E-Tickets?
Forgotten booking reference number?
Is Jurassic Encounter accessible?
Can I show my E-Tickets on my phone?
Can I add extra tickets to my order?
Can I get a carer ticket for Jurassic Encounter?
Why can’t I proceed to payment without selecting Refund Protection?
I am trying to book tickets but it only lets me book one ticket.
Travelling to Jurassic Encounter, Edinburgh
Which type of ticket should I purchase?
Is there parking at Jurassic Encounter?
Who do I contact for general questions about the event?
Are pets allowed at the event?
I am no longer able to attend due to personal circumstances.