Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
I am running late
Can I change the name on my order?
Forgotten booking reference number?
What Covid safety measures are in place?
Can I leave and come back in?
Can I book a carer ticket?
Is there a cloakroom?
Can I have a refund?
How do I update my contact number?
I have purchased the incorrect tickets, can I have a refund?
How do I change my address?
How do I change my email address?
My tickets have arrived and they are incorrect.
Can I change the date of my booking?
Can I amend my order?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Where is Life Lessons Festival?
How much are tickets for Life Lessons Festival?
What's on at Life Lessons Festival?
Will there be food and drink available?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
I am running late
Can I change the name on my order?
Forgotten booking reference number?
What Covid safety measures are in place?
Can I leave and come back in?
Can I book a carer ticket?
Is there a cloakroom?
Can I have a refund?
How do I update my contact number?
I have purchased the incorrect tickets, can I have a refund?
How do I change my address?
How do I change my email address?
My tickets have arrived and they are incorrect.
Can I change the date of my booking?
Can I amend my order?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Where is Life Lessons Festival?
How much are tickets for Life Lessons Festival?
What's on at Life Lessons Festival?
Will there be food and drink available?