Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I am due a refund but I have new card details.
How much are tickets for Life Lessons Festival?
What's on at Life Lessons Festival?
Where is Life Lessons Festival?
Can I change the date of my booking?
Can I add extra tickets to my order?
Where can I buy tickets for Life Lessons Festival?
I am trying to book tickets but it only lets me book one ticket.
My order timed out, what can I do?
Can I amend my order?
Can you resend my E-Tickets?
Do I need to book in advance?
What events will be running and where?
Who are the headline speakers?
I want to contact customer service
Forgotten booking reference number?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I am due a refund but I have new card details.
How much are tickets for Life Lessons Festival?
What's on at Life Lessons Festival?
Where is Life Lessons Festival?
Can I change the date of my booking?
Can I add extra tickets to my order?
Where can I buy tickets for Life Lessons Festival?
I am trying to book tickets but it only lets me book one ticket.
My order timed out, what can I do?
Can I amend my order?
Can you resend my E-Tickets?
Do I need to book in advance?
What events will be running and where?
Who are the headline speakers?
I want to contact customer service
Forgotten booking reference number?