Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
What ticket types are there for Longines Global Champions tour?
What is the schedule for each day at Longines Global Champions?
How much are tickets?
How do we get to the Longines Global Champions Tour?
How do I upgrade my tickets?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
Forgotten booking reference number?
What are the opening times?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Can I add a child ticket to my booking?
I want to contact customer service
I am no longer able to attend due to personal circumstances.
There was an issue at the event, how do I get in touch?
Can you resend my confirmation email?
What is a family ticket at Longines Global Champions?
Can children go in the Champions Lounge?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
What ticket types are there for Longines Global Champions tour?
What is the schedule for each day at Longines Global Champions?
How much are tickets?
How do we get to the Longines Global Champions Tour?
How do I upgrade my tickets?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
Forgotten booking reference number?
What are the opening times?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
Can I add a child ticket to my booking?
I want to contact customer service
I am no longer able to attend due to personal circumstances.
There was an issue at the event, how do I get in touch?
Can you resend my confirmation email?
What is a family ticket at Longines Global Champions?
Can children go in the Champions Lounge?