Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
What is the schedule for each day at Longines Global Champions?
I am due a refund but I have new card details.
What ticket types are there for Longines Global Champions tour?
Can I have a refund?
How do we get to the Longines Global Champions Tour?
Can I book a carer ticket for Longines Global Champions Tour?
Can you resend my E-Tickets?
Can I amend my order?
Can I add a child ticket to my booking?
I have not received my confirmation email.
What is the entrance to Longines Global Champions Tour?
Are pets allowed at the event?
What are the opening times for Longines Global Champions Tour?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Will there be food and drink available at Longines Global Champions Tour?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
What is the schedule for each day at Longines Global Champions?
I am due a refund but I have new card details.
What ticket types are there for Longines Global Champions tour?
Can I have a refund?
How do we get to the Longines Global Champions Tour?
Can I book a carer ticket for Longines Global Champions Tour?
Can you resend my E-Tickets?
Can I amend my order?
Can I add a child ticket to my booking?
I have not received my confirmation email.
What is the entrance to Longines Global Champions Tour?
Are pets allowed at the event?
What are the opening times for Longines Global Champions Tour?
I have purchased the incorrect tickets, can I have a refund?
I want to contact customer service
Will there be food and drink available at Longines Global Champions Tour?