Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How much are tickets?
What is the best way to get to Olympia?
Can I buy tickets on the day?
What are the opening times?
When is the Fair?
Can children come to the Fair?
How do I track my order?
Can I amend my order?
Can I book a carer ticket?
Are there hotels near Olympia?
Where can I eat?
Is there a cloakroom?
Is there parking?
Can I hire a wheelchair?
What parking facilities are available for Blue Badge holders?
How can I get assistance during my visit?
Where are the wheelchair-accessible toilets located at the Fair?
Are pets allowed?
There was an issue at the event, how do I get in touch?
I am no longer able to attend due to personal circumstances.
Can I have a refund?
How do I upgrade my tickets?
Can I add extra tickets to my order?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
I want to confirm my order
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
How much are tickets?
What is the best way to get to Olympia?
Can I buy tickets on the day?
What are the opening times?
When is the Fair?
Can children come to the Fair?
How do I track my order?
Can I amend my order?
Can I book a carer ticket?
Are there hotels near Olympia?
Where can I eat?
Is there a cloakroom?
Is there parking?
Can I hire a wheelchair?
What parking facilities are available for Blue Badge holders?
How can I get assistance during my visit?
Where are the wheelchair-accessible toilets located at the Fair?
Are pets allowed?
There was an issue at the event, how do I get in touch?
I am no longer able to attend due to personal circumstances.
Can I have a refund?
How do I upgrade my tickets?
Can I add extra tickets to my order?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
I want to confirm my order