Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
How much are tickets?
Can I amend my order?
Can you resend my E-Tickets?
Can I book a carer ticket?
Where can I eat?
What is the best way to get to Olympia?
Can I buy tickets on the day?
When is the Fair?
I want to contact customer service
When will I receive my E-Tickets?
Is there a cloakroom?
Is there parking?
Can I hire a wheelchair?
Where are the wheelchair-accessible toilets located at the Fair?
What are the opening times?
Can I have a refund?
How do I update my contact number?
How do I change my address?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
There was an issue at the event, how do I get in touch?
I am no longer able to attend due to personal circumstances.
How do I track my order?
Can children come to the Fair?
Can I show my E-Tickets on my phone?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
How much are tickets?
Can I amend my order?
Can you resend my E-Tickets?
Can I book a carer ticket?
Where can I eat?
What is the best way to get to Olympia?
Can I buy tickets on the day?
When is the Fair?
I want to contact customer service
When will I receive my E-Tickets?
Is there a cloakroom?
Is there parking?
Can I hire a wheelchair?
Where are the wheelchair-accessible toilets located at the Fair?
What are the opening times?
Can I have a refund?
How do I update my contact number?
How do I change my address?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
There was an issue at the event, how do I get in touch?
I am no longer able to attend due to personal circumstances.
How do I track my order?
Can children come to the Fair?