How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have a query regarding Fan to Fan
I sold my ticket on Fan to Fan, when do I get paid?
I have not received my refund.
Only one name is displayed on the tickets
I am due a refund but I have new card details.
How do I get to Alexandra Palace?
I bought tickets on Fan to Fan, when will I receive my tickets?
My order timed out and now the promotional code is saying it's been used.
Is there a cash machine?
Is food available at the show?
Can I use my confirmation email for entry?
Where are my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add extra tickets to my order?
Can I change the name on my order?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?