I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
Can you resend my E-Tickets?
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
Will I need to show any identification?
My card has been declined, what should I do?
Can I have a refund?
Where is The Ministry of Sound and how do I get there?
My order timed out and now the promotional code is saying it's been used.
How do I book a VIP table for the Ministry of Sound?
What does General Admission mean?
Can I add extra tickets to my order?
Forgotten booking reference number?
I am due a refund but I have new card details.
Is there disabled access at the Ministry of Sound?
Can I change the name on my order?
What are the opening times for the Ministry of Sound?
I'm a local resident. How do I get in touch?