Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
What is included with the VIP tickets for Move It?
Can I book a carer ticket?
Is there an age restriction?
How can I be a part of Move It?
Can I upgrade my standard ticket to a VIP ticket?
If I have a VIP ticket for Move It Dance, what does my parent need?
Can I purchase classes separately?
Class Programme at Move It
Where is Move It?
Is there parking?
What time should I arrive before my dance class at Move It?
How much are tickets?
Is there a family ticket for Move It?
What should I wear to dance classes at Move It?
Do I have to book in advance for Move It?
Is the event accessible?
Main Stage at Move It
Can I buy food and drink at Move It?
How can I buy tickets for Move It?
What are the opening times?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
What is included with the VIP tickets for Move It?
Can I book a carer ticket?
Is there an age restriction?
How can I be a part of Move It?
Can I upgrade my standard ticket to a VIP ticket?
If I have a VIP ticket for Move It Dance, what does my parent need?
Can I purchase classes separately?
Class Programme at Move It
Where is Move It?
Is there parking?
What time should I arrive before my dance class at Move It?
How much are tickets?
Is there a family ticket for Move It?
What should I wear to dance classes at Move It?
Do I have to book in advance for Move It?
Is the event accessible?
Main Stage at Move It
Can I buy food and drink at Move It?
How can I buy tickets for Move It?
What are the opening times?