Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have sent an email, how long does it take to get a reply?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I purchase classes separately?
Only one name is displayed on the tickets.
How can I be a part of Move It?
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
What is included with the VIP tickets for Move It?
What time should I arrive before my dance class at Move It?
My card has been declined, what should I do?
Is there parking?
What are the opening times for Move It?
What should I wear to dance classes at Move It?
Can I upgrade my standard ticket to a VIP/Premium ticket?
Is there an age restriction?
Forgotten booking reference number?
Can I buy food and drink at Move It?
Can I book a carer ticket?
I want to contact customer service
If I have a VIP ticket for Move It Dance, what does my parent need?
Main Stage at Move It
Is there a group rate?
I have already placed an order, can I add refund protection?
I have an offer code but I don't know where to input it
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have sent an email, how long does it take to get a reply?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
Can I purchase classes separately?
Only one name is displayed on the tickets.
How can I be a part of Move It?
I have not received my refund.
I have sent a message via the contact form, how will I receive my reply?
What is included with the VIP tickets for Move It?
What time should I arrive before my dance class at Move It?
My card has been declined, what should I do?
Is there parking?
What are the opening times for Move It?
What should I wear to dance classes at Move It?
Can I upgrade my standard ticket to a VIP/Premium ticket?
Is there an age restriction?
Forgotten booking reference number?
Can I buy food and drink at Move It?
Can I book a carer ticket?
I want to contact customer service
If I have a VIP ticket for Move It Dance, what does my parent need?
Main Stage at Move It
Is there a group rate?