Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
Can I show my E-Tickets on my phone?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I have left my tickets at home.
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Forgotten booking reference number?
Is there a cash machine?
Is there a group rate available?
What are the opening times?
How much are tickets?
Is the event accessible?
Is there parking?
Can I book a carer ticket?
Will there be electric scooters to rent at Race Retro?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
Can I show my E-Tickets on my phone?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I have left my tickets at home.
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Forgotten booking reference number?
Is there a cash machine?
Is there a group rate available?
What are the opening times?
How much are tickets?
Is the event accessible?
Is there parking?
Can I book a carer ticket?
Will there be electric scooters to rent at Race Retro?