Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
Can I bring my campervan, motorhome or caravan?
Is there parking?
Can I pay the rest of my Rock Oyster ticket?
Can I upgrade my day ticket to a weekend ticket?
Is a camping pitch included with Rock Oyster tickets?
Can I bring a camping stove?
Are there electrical hook up points at the festival for mobile home vehicles?
Is there a restriction on tent sizes?
Are there toilets?
How do I track my order?
Can you resend my E-Tickets?
Forgotten booking reference number?
What do VIP tickets include at Rock Oyster?
What shall I bring to Rock Oyster?
Can I camp anywhere at Rock Oyster?
Is there a restriction on tent sizes at Rock Oyster?
Can I book activities for Rock Oyster?
What do the different Tier tickets mean?
Does my weekend camping ticket for Rock Oyster include admission?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
Can I bring my campervan, motorhome or caravan?
Is there parking?
Can I pay the rest of my Rock Oyster ticket?
Can I upgrade my day ticket to a weekend ticket?
Is a camping pitch included with Rock Oyster tickets?
Can I bring a camping stove?
Are there electrical hook up points at the festival for mobile home vehicles?
Is there a restriction on tent sizes?
Are there toilets?
How do I track my order?
Can you resend my E-Tickets?
Forgotten booking reference number?
What do VIP tickets include at Rock Oyster?
What shall I bring to Rock Oyster?
Can I camp anywhere at Rock Oyster?
Is there a restriction on tent sizes at Rock Oyster?
Can I book activities for Rock Oyster?
What do the different Tier tickets mean?
Does my weekend camping ticket for Rock Oyster include admission?