Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
I have E-tickets, how do I separate them?
My tickets have not arrived in the post.
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Can I have a refund?
I have not received my confirmation email.
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Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
What is the line up for Slam Dunk Festival?
I am trying to book tickets but it says 'Tickets not available'.
Forgotten booking reference number?
Where is Slam Dunk Festival?
My card has been declined, what should I do?
What happens if it's bad weather?
Can I change the name on my order?
When is Slam Dunk Festival?
I have received an email from PayPal but haven't received a confirmation email from you.
How do I book access tickets for Slam Dunk Festival?
I want to contact customer service.
Can I change the date of my booking?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
I have E-tickets, how do I separate them?
My tickets have not arrived in the post.
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Can I have a refund?
I have not received my confirmation email.
Expand to view all FAQs
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
What is the line up for Slam Dunk Festival?
I am trying to book tickets but it says 'Tickets not available'.
Forgotten booking reference number?
Where is Slam Dunk Festival?
My card has been declined, what should I do?
What happens if it's bad weather?
Can I change the name on my order?
When is Slam Dunk Festival?
I have received an email from PayPal but haven't received a confirmation email from you.
How do I book access tickets for Slam Dunk Festival?
I want to contact customer service.
Can I change the date of my booking?