Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Are there Train & Tube links to Olympia London?
Is there parking?
I am due a refund but I have new card details.
I have not received my refund.
Are there Bus & Coach links to Olympia London?
Walking & Cycling to Olympia London
How do I book subscriber tickets for Spirit of Christmas Fair?
What are the opening times?
Is the event accessible?
Can I book a carer ticket?
Is there WiFi at Olympia?
What is the address for Olympia London?
I have an issue with my subscriber number for Spirit of Christmas Fair
Is there a Restaurant at Spirit of Christmas Fair?
Can you resend my E-Tickets?
How do I upgrade my tickets?
Do I need to book a workshop at Spirit of Christmas?
Will there be food & drink at Spirit of Christmas Fair?
Can I amend my restaurant booking?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I amend my order?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Are there Train & Tube links to Olympia London?
Is there parking?
I am due a refund but I have new card details.
I have not received my refund.
Are there Bus & Coach links to Olympia London?
Walking & Cycling to Olympia London
How do I book subscriber tickets for Spirit of Christmas Fair?
What are the opening times?
Is the event accessible?
Can I book a carer ticket?
Is there WiFi at Olympia?
What is the address for Olympia London?
I have an issue with my subscriber number for Spirit of Christmas Fair
Is there a Restaurant at Spirit of Christmas Fair?
Can you resend my E-Tickets?
How do I upgrade my tickets?
Do I need to book a workshop at Spirit of Christmas?
Will there be food & drink at Spirit of Christmas Fair?
Can I amend my restaurant booking?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I amend my order?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?