I purchased TicketPlan, can I have a refund?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have not received my refund.
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
How do I get to Alexandra Palace?
Is it possible to purchase a bike from the show?
Can I park my bike at The Cycle Show?
Can I change the name on my order?
How do I get to The Cycle Show?
Who will be exhibiting at The Cycle Show?
Is there anywhere safe to park my bike whilst I look around the show?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
What if the event is cancelled, how do I get a refund?
I have purchased the incorrect tickets, can I have a refund?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?