I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
How do I get to Alexandra Palace?
Does my ticket for The Cycle Show get me in to The London eBike Festival?
Can I park at Alexandra Palace?
Where is The Cycle Show?
Is it possible to purchase a bike from the show?
Is there anywhere safe to park my bike whilst I look around the show?
I have timed entry ticket for The Cycle Show, can I arrive earlier than my timeslot?
Can I change the date of my booking?
Can I add extra tickets to my order?
When will I receive my E-Tickets?
Will there be food and drink at The Cycle Show?