Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
How much are tickets?
Is there a group rate available?
Can I visit the American Museum & Garden during the day?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
What Covid safety measures are in place?
How do I list tickets on Fan to Fan?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I sold my ticket on Fan to Fan, when do I get paid?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have a query regarding Fan to Fan
I bought tickets on Fan to Fan, when will I receive my tickets?
I have not received my refund.
How much are tickets?
Is there a group rate available?
Can I visit the American Museum & Garden during the day?
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
What Covid safety measures are in place?