Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Can I change the card details on my instalment plan?
I have missed an instalment, can I still pay for it?
I am due a refund but I have new card details.
Can I book a carer ticket?
How much alcohol can I bring to Truck Festival?
Can I add car parking to my booking?
Can you resend my E-Tickets?
Can I have a refund?
I have not received my refund.
What campsites are available at Truck Festival?
Can I add extra tickets to my order?
Can I leave and come back in?
Can I bring a campervan or caravan to Truck Festival?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I have a monthly instalment ticket can I pay the rest of the payments off in full?
I purchased my ticket via instalments, how do I stop further payments?
What is Zodiacs Field at Truck Festival?
How do I get to Truck Festival?
How do I change my address?
What are the opening times?
How much am I due to pay on my payment plan?
When are my payments due for my instalments?
Can I pay for my Truck Festival ticket in instalments?
I am no longer able to attend due to personal circumstances.
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
Can I change the card details on my instalment plan?
I have missed an instalment, can I still pay for it?
I am due a refund but I have new card details.
Can I book a carer ticket?
How much alcohol can I bring to Truck Festival?
Can I add car parking to my booking?
Can you resend my E-Tickets?
Can I have a refund?
I have not received my refund.
What campsites are available at Truck Festival?
Can I add extra tickets to my order?
Can I leave and come back in?
Can I bring a campervan or caravan to Truck Festival?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I have a monthly instalment ticket can I pay the rest of the payments off in full?
I purchased my ticket via instalments, how do I stop further payments?
What is Zodiacs Field at Truck Festival?
How do I get to Truck Festival?
How do I change my address?
What are the opening times?
How much am I due to pay on my payment plan?
When are my payments due for my instalments?
Can I pay for my Truck Festival ticket in instalments?
I am no longer able to attend due to personal circumstances.