I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
I am trying to book tickets but it says 'Tickets not available'.
My card has been declined, what should I do?
Can I show my E-Tickets on my phone?
I have received an email from PayPal but haven't received a confirmation email from you.
I have a voucher for entry, can I use this towards the cost?
How long does my refund take to clear?
I am due a refund but I have new card details.
I am no longer able to attend due to personal circumstances.
Is there an age restriction?
Is there a cloakroom?
Where are my tickets?
When will I receive my E-Tickets?
Can you resend my E-Tickets?
I have not received my confirmation email.
Can I bring my dog?
Are there toilets?
How do I get to Windsor Great Park Illuminated?
Will the new UK Government guidance impact my visit to Windsor Great Park Illuminated?