Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
I have double booked
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add extra tickets to my order?
When is WOW!house?
How much are tickets?
What are the different ticket types for WOW!house?
Is there parking?
How do I get to WOW!house?
What are the opening times?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Forgotten booking reference number?
What's included with my WOW!house ticket?
Is the event accessible?
Can I buy tickets on the day?
Who are the designers at WOW!house?
Can I show my E-Tickets on my phone?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
I have double booked
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add extra tickets to my order?
When is WOW!house?
How much are tickets?
What are the different ticket types for WOW!house?
Is there parking?
How do I get to WOW!house?
What are the opening times?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Forgotten booking reference number?
What's included with my WOW!house ticket?
Is the event accessible?
Can I buy tickets on the day?
Who are the designers at WOW!house?