Welcome to the Support Centre

Can I have a refund?

Tickets are strictly non-refundable. However, if you log in to your order here. You can swap your tickets (like for like) to a different date, depending on availability.


Please note that the exchange tool can only be used if you are booking the same number of tickets at the same price. If you are wanting to book more tickets and/or more expensive tickets please rebook and send both your original and new booking reference by clicking here. To receive a refund you must submit the correct information no later than 48 hours before the original event date.


Purchased refund protection?