Welcome to the Support Centre

Can I have a refund?

Tickets are non refundable once booked. However, this year, The Long Road has partnered up with Tixel who provide a safe and easy place for you to sell your ticket to another fan. If you are no longer able to attend and would like to sell your ticket, please go to https://tixel.com/sell and follow the prompts.

 

The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of our official re-sale partner Tixel is strictly forbidden and could result in your tickets being cancelled. Need help reselling your ticket? Contact Tixel support https://tixel.com/help/contact

 

Purchased refund protection?