Welcome to the Support Centre

Can I have a refund?

Tickets are non refundable however, please log in to your order here and you can swap (or upgrade) your tickets to a different time/date, depending on availability.

 

Please note that the exchange tool can only be used if you are booking the same number of tickets at the same or greater price. if you are unable to make the desired changes to your order using the exchange tool, please rebook and send your original and new booking reference by clicking here. To receive a refund you must submit the correct information no later than 72 hours before the original event date.

 

If your tickets have been sent by post, please contact us to speak to a member of the team.

 

Purchased refund protection?