Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Is there parking?
How do you get to ExCel London by road?
I have not received my refund.
Can I get to ExCel London by cable car?
Can I bring my dog?
Is there disabled parking available at ExCel London?
Can I hire a wheelchair or mobility scooter at ExCel London?
The Baby Show Goody Bag
Is the event accessible?
How much are tickets?
Can I book tickets for The Baby Show with Lidl GB, Olympia London over the phone?
When do tickets for The Baby Show go on sale?
How do I book tickets for The Baby Show Excel?
Can I buy tickets on the day?
Exhibitor List
How do I upgrade my tickets?
I have purchased the incorrect tickets, can I have a refund?
Can I upgrade my child ticket to an adult ticket?
Can I add a child ticket to my booking?
Who is The Baby Show for?
What age does The Baby Show cater for?
What products will I find at The Baby Show?
Does the Live Talks Stage have a hearing loop facility?
How do I track my order?
Is there a cash machine?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Is there parking?
How do you get to ExCel London by road?
I have not received my refund.
Can I get to ExCel London by cable car?
Can I bring my dog?
Is there disabled parking available at ExCel London?
Can I hire a wheelchair or mobility scooter at ExCel London?
The Baby Show Goody Bag
Is the event accessible?
How much are tickets?
Can I book tickets for The Baby Show with Lidl GB, Olympia London over the phone?
When do tickets for The Baby Show go on sale?
How do I book tickets for The Baby Show Excel?
Can I buy tickets on the day?
Exhibitor List
How do I upgrade my tickets?
I have purchased the incorrect tickets, can I have a refund?
Can I upgrade my child ticket to an adult ticket?
Can I add a child ticket to my booking?
Who is The Baby Show for?
What age does The Baby Show cater for?
What products will I find at The Baby Show?
Does the Live Talks Stage have a hearing loop facility?
How do I track my order?
Is there a cash machine?