Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Is there parking?
Can I enter the BBC Good Food show with my ticket?
Are there VIP tickets for BBC Gardeners' World live?
Can I change the date of my booking?
Is the event accessible?
Can I show my E-Tickets on my phone?
Are there places to eat at BBC Gardeners' World Live?
Why isn't my BBC Gardeners' World subscriber number working?
I am trying to book with an offer code but the price seems incorrect?
Is there a BBC Gardeners' World magazine subscriber discount for tickets?
Can you resend my E-Tickets?
Do I need to book Theatre seats?
I don't have a smart phone, how will I get into the event?
Can I amend my order?
I want to contact customer service
How much are tickets?
Can I book a carer ticket?
Is there an age restriction?
Are pets allowed?
Can I add extra tickets to my order?
Can I have a refund?
I have purchased the incorrect tickets, can I have a refund?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Is there parking?
Can I enter the BBC Good Food show with my ticket?
Are there VIP tickets for BBC Gardeners' World live?
Can I change the date of my booking?
Is the event accessible?
Can I show my E-Tickets on my phone?
Are there places to eat at BBC Gardeners' World Live?
Why isn't my BBC Gardeners' World subscriber number working?
I am trying to book with an offer code but the price seems incorrect?
Is there a BBC Gardeners' World magazine subscriber discount for tickets?
Can you resend my E-Tickets?
Do I need to book Theatre seats?
I don't have a smart phone, how will I get into the event?
Can I amend my order?
I want to contact customer service
How much are tickets?
Can I book a carer ticket?
Is there an age restriction?
Are pets allowed?
Can I add extra tickets to my order?
Can I have a refund?
I have purchased the incorrect tickets, can I have a refund?