Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there a BBC Gardeners' World magazine subscriber discount for tickets?
Why isn't my BBC Gardeners' World subscriber number working?
I am due a refund but I have new card details.
Is there parking?
Do I need to book Theatre seats?
I have not received my refund.
Can I show my E-Tickets on my phone?
Can I enter the BBC Good Food show with my ticket?
I am trying to book with an offer code but the price seems incorrect?
Can I book a carer ticket?
Can you resend my E-Tickets?
Can I change the date of my booking?
I want to contact customer service
Forgotten booking reference number?
How much are tickets?
Can I add extra tickets to my order?
What experts are appearing at Gardeners' World Live?
Can I amend my order?
Is the event accessible?
Are there VIP tickets for BBC Gardeners' World live?
Are there places to eat at BBC Gardeners' World Live?
Which experts will be at BBC Gardeners' World Live?
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Is there a BBC Gardeners' World magazine subscriber discount for tickets?
Why isn't my BBC Gardeners' World subscriber number working?
I am due a refund but I have new card details.
Is there parking?
Do I need to book Theatre seats?
I have not received my refund.
Can I show my E-Tickets on my phone?
Can I enter the BBC Good Food show with my ticket?
I am trying to book with an offer code but the price seems incorrect?
Can I book a carer ticket?
Can you resend my E-Tickets?
Can I change the date of my booking?
I want to contact customer service
Forgotten booking reference number?
How much are tickets?
Can I add extra tickets to my order?
What experts are appearing at Gardeners' World Live?
Can I amend my order?
Is the event accessible?
Are there VIP tickets for BBC Gardeners' World live?
Are there places to eat at BBC Gardeners' World Live?
Which experts will be at BBC Gardeners' World Live?