I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have an offer code but I don't know where to input it
My card has been declined, what should I do?
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My order timed out and now the promotional code is saying it's been used.
I have a voucher for entry, can I use this towards the cost?
I am due a refund but I have new card details.
I am trying to book with an offer code but the price seems incorrect?
Are there places to eat at BBC Gardeners' World Live?
Can I show my E-Tickets on my phone?
Is there a BBC Gardeners' World magazine subscriber discount for tickets?
Can I change the time of my booking?
Are theatre tickets separate at BBC Gardeners' World Live?
I am no longer able to attend due to personal circumstances.
There was an issue at the event, how do I get in touch?
I have lost my tickets.